I ordered some garments online using my card. I received an instant email confirmation. After a week had passed and I was still waiting for a shipment notification. By now I was frustrated and impatient so i chatted their customer service. They told me the order was canceled. I asked why since I was not the one who canceled it. All i got was an apology and no explanation as to why it was canceled. She didnt even attempt to resolve my frustration nor compensate me in any way. I will never order from them again.