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I got Experian boost hoping to boost my credit score by a small amount but I had my name legally changed partway through the process and it is impossible to get fixed. I used their online upload: doesn't work, tried to fax them: their inbox is full, I sent my private information in the mail and called several times with no success. I am very frustrated that this has put me so far behind in my credit improvement process.
Tip for consumers:
I really wish there was any way to contact someone working at the Experian headquarters to help or a better system with these very simple very common account changes
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