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Courtney D.

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Total Points
91
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1

1 Review by Courtney

healthcare.gov

  • healthcare.gov

“Unusable, Difficult to Navigate and Find Answers, Terrible Customer Service”
11/2/20

This site is completely useless because it never solves my ACTUAL PROBLEM. I have to spend hours of time digging through this site, Googling, and waiting for 45 minutes to talk to a customer service rep who may or may not be able to help me. It's such a waste of my time and constantly loops me to blanket answers that I am not looking for. This is the exact reason why I have sought healthcare outside of the government. It's a mess, terrible user experience, customer care, and a waste of resources.

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Courtney Has Earned 11 Votes

Courtney D.'s review of healthcare.gov earned 11 Very Helpful votes

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