Courtney M.

I purchased a reproduction of an Eames chair for $999.99 from Evinco 3 years ago. Since owning the chair one of the leather buttons came out of the seat and an irregularity, hard raised spot, in the leather upholstery caused a small home to appear in the armrest. I first emailed Evinco in June asking if there was any sort of warranty on the chair and if I would be able to get a replacement button. When I didn't hear back via email after 2 weeks, I started calling. To date I have called 7 times- It is now the 1st of Sept. As of today I am still waiting on a call from Evinco. Do yourself a favor and don’t waste your time with this company. Terrible customer service and the furniture doesn’t live up to expectations it is NOT built to last!