I have yet to wear the wig but it does seem to be of good quality. The look and length wasn't as depicted in the picture, on querying I was told it was because the hair was flat ironed (what I received was far curlier/kinkier than depicted). When I informed them this was misleading I received a very rude response to the effect of 'What didn't you understand'.
Even after wearing if I detmerine this to be of good quality I will not be placing an order with these people again. They are rude, unmannerly and unprofessional.