Cris L.

I would give 0 stars if possible. I bought it on a whim, waited almost a month for it to come. During that time, I read a lot of negative reviews but wasn't too worried because of their "90-day guarantee.

That is a complete laugh. If you don't email them the day you receive the item, you violate their guarantee and they will only accept "standard returns." Standard returns means unused in the original packaging. Ok. I had that, but then after 3 back and forth email exchanges, I was told to send a picture of the shrink-wrapped box before she would send me the return address. Seriously? By opening the shrink wrap, I lost the ability to return the product? This is not a guarantee. This is the very definition of bait and switch. The company obviously does not care for its customers or stand behind their product.