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Crista J.

Contributor Level

Total Points
81

1 Review by Crista

  • Firstleaf

1/25/24

I sent A LOT of wine to my employess over the holidays. Barely any arrived on time and I received daily updates saying they were having trouble with my order. One of the deliveres arrived on January 12th and all orders were purchased on December 21st. I reached out through email twiceregarding my experience and NO ONE answers. This company needs to get better at customer service!

Service
Shipping
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Firstleaf -. – Firstleaf Rep

Hi Crista, we're so sorry your orders were delayed! The holidays can be especially busy for carriers, especially during storm season. We do want to make sure you have the correct information for our customer service team as all inquiries from 1/24 and earlier have been responded to. You can reach us at service@firstleaf.com or give us a call at 1(800)461-7203.

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