Like so many of the reviews here, the customer service is horrendous. The representative talked over me, told me that it doesn't "take a rocket scientist" to realize an order isn't coming 3 months late, refused to stopped talking to listen to my question, and hung up on me. Rude. Unprofessional. Nasty. I'm so glad that they were the ones who canceled my order as I would have filed a dispute through my credit card company immediately. Please do not order from them. In my case, I never got the product anyway.