Save your money, time, and frustration.
This company is very frustrating. They do not offer customer service by phone, UNLESS YOU PAY EXTRA. They don't offer you privacy on your job, UNLESS YOU PAY EXTRA. When you get inferior work/designs they don't refund much of what you paid.
MY PHONE STARTED RINGING IN THE MIDDLE OF THE NIGHT. Calls from designers around the world who saw my contest online. What company does this? Shouldn't my information be private? Shouldn't only their registered designers have access?
I will stick with 99Designs.