Cynthia H.

I purchased a short shag curly auburn wig from them. It arrived fairly quickly and in good shape. I even washed and conditioned it with no problem. However it came with no size tag on it and it was too small. I tried to find a way to return it but they didn't help me. They only sent emails back and forth stating that someone would get back to me, etc. I liked the wig, and ended up cutting off the elastic band. It felt a bit better, but a bit loose so I purchased from Amazon, some wig clips. I will sew those on and see how it goes. BUT I will never purchase from them again. It's best I think to go into a wig shop and actually see what's there, try it on, etc. and purchase it without paying extra costs. That's my plan from now on.

I ordered two items from this company- a topper and a wig. Both were reasonably priced and very pretty. I was told that the topper would arrive the week of Feb 14th. Both items were ordered in January and paid for up front. After nearly a month and a half, I was told that the topper wasn't ready to ship yet. I have no clue as to the long wig, if that is even started.

I had to email them to see what progress they were making and was told then that it would be a few weeks longer due to the fact that they wanted to do it well. I got tired of waiting and told them to cancel my orders and refund my money. They then tried to coax me into waiting, that "it is almost done." I asked them to define "almost". They couldn't. I lodged a grievance through Paypal and am awaiting the outcome. I will not order from them again.