D. M.

The de-evolution of WeddingWire's business model is complete: "Screw the paying customers; growth at all costs!" They trick vendors into year-long commitments with promises of exposure to interested couples and qualified leads. They deliver garbage leads that are clearly cut'n'paste or are scams. No quality control, no customer service. A constant turnover of account reps means having the same conversation over and over again, explaining why I won't advertise with them again. The last rep ended our call with "well, we can't love everybody."
Technology and social media has made it even easier for couples to find vendors. Seems to me the entire industry has moved past WeddingWire's irrelevant platform.