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Dana A.

Contributor Level

Total Points
81

1 Review by Dana

  • Budget Van Lines

7/29/21

Beware! I called this company about a short-notice move and had an initially friendly, polite conversation with a representative. He offered me discounts for family affiliations with the military, education, Verizon, AAA, and for being a senior. (Wow—He applied them all!) Then he gave me a non-competitive price and assured me that if I didn't take the deal, the space on the ONLY available truck would go to someone else immediately. He had offered me 30 minutes to consider the offer, then changed it to 2 minutes because he said it was closing time. (According to the web site, the business was open for 35 more minutes.) When I refused to book the move with a deposit immediately, the rep told me that since today is Thursday, I was out of luck because moving companies are all closed on Fridays. I think that was a lie, but it was true when he then said, "You're not our customer!" LOL
The company may be ok, but I'll never know. Hope the employee was a rouge, and not an example of what the company actually pays people to do.

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