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Dana R.

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1 Review by Dana

Appliance Factory Parts

  • Appliance Factory Parts

“Two Month Delivery Guaranteed!”
7/16/20

I will never, ever use Appliance Factory Parts out of Denver, CO. The $14 part was ordered on May 22/20 promised 7-10 day delivery. The part was finally delivered July 15/20. That is almost 2 months to get it to us. The $14 USD BBQ part with $7 exchange rate to CDN to currrency and $13 shipping fee totalled $34 which I was charged the very day I ordered it. I called their Customer Service to check on the status of the delivery and Appliance Factory Parts said they had no responsibility for the package and threw UPS under the bus who, over time, threw
Canada post under the bus. If Appliance Factory Parts can't manage their delivery chain, don't sell them out of state! Never, ever again. Pathetic service with no accountability.

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