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Tried to order from PetFlow.
Payment kept defaulting to auto-ship.
I gave up and ordered from another company.
Several days later, I receive email that my Pet Flow order has shipped!?
I call customer service to cancel order.
Apparently you can't return prescription food.
My only option was to "refuse the order upon delivery".
Slim to no chance that I would be home at the exact time of delivery.
Rude customer service.
Shady business practices.
Can't afford a random $100+ surprise withdrawal.
Listen to all of the reviews and find a reputable place to order from.
* I ordered from Southern Agriculture.
Fast delivery, no tricky auto-pay default at check out and amazing customer service!
Products used:
Royal Canin dry cat food
Dana R.'s review of PetFlow earned 2 Very Helpful votes
“I had major issues with this company. I wish I would have read the reviews earlier!”
Dana doesn’t have any fans yet.
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Empty.
Yeah, I understand my mistake in this. I forgot my apartment number in the ordering process, but...
