Spent $5,000 on a CNC.A few weeks later I attempted to buy a 3d router bit for my machine. The rep was condescending. Told me they don't sell those bits. I said that you do sell the bits. I showed him where it was. After he was shown to be incorrect he was very angry at me. He told me I was not allowed to hold the bit at the counter until I paid for it LOL. I will never return to woodcraft in Henrietta NY. I wish I could return my CNC and buy it somewhere else.