Absolutely the worst customer service. I was first on hold for 28 minutes to figure out where my package was seeing how it has been "processing" for 4 days now. Drew's excuse was they are under a system update to make things better... so I ask to cancel my order and his response was "we are not shutting down our warehouse to track down your item" also I can't give you an answer as to when you are getting your package... never will I be ordering from you again