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Danelle L.

Contributor Level

Total Points
80

1 Review by Danelle

  • Zala

3/22/23

I ordered my extensions weeks ago and still have not received them. I emailed The company they want me to track the package. I just paid a couple hundred dollars for these why do I have to track it. I will never order from them again.

Products used:
None I never received any

Service
Value
Shipping
Returns
Quality
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ZALA H. – Zala Rep

Thanks for letting us know about your ZALA experience, Danelle. This is appreciated as this helps us improve our services.

We are sorry to hear that you had to wait for a few weeks for your order. Kindly note that the courier is a third-party company and has processes beyond our control. Rest assured that our team is always happy to help so you are welcome to reach us at support@zalahair.com for any concerns.

Thank you and we hope you can still give us another chance.

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