I purchased a Queen of Hearts crewneck and added a few more items to hit the promotional 15% off. After a couple weeks (I paid for priority shipping) I had to inquire via email, to no avail, and then comment on their Facebook page to even be acknowledged.
They sent the sweatshirts soon after. Unfortunately, the Queen of Hearts crewneck was not in there. I contacted via email (this time a few answers and acknowledgement of the problem) and waited. Contacted again and no response. Commented on Facebook, false promise of shipping out correct sweatshirt "Tuesday". Friday rolls around and nothing. Nothing has been shipped.
It took a ton of Facebook comments all over their products to even get the sweatshirt refunded and I never received it. I ordered in February and it is mid-April. I am very disappointed.