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ANOTHER HORRENDOUS EXPERIENCE TALKING TO THE PHILIPPINES (or India), HUNG UP ON TWO (2) TIMES, ON HOLD FOR AN HOUR AND A HALF, to fix an order (at the time,: 90 seconds after the order was placed), HUNG-UP ON, TREATED LIKE I WAS STUPID, HABEEB DIDN'T SPEAK ENGLISH WORTH A S***, HUNG UP ON AGAIN, an HOUR AND A HALF (after told my call would be answered in: 30 seconds), AND I GET HUNG-UP ON REPEATEDLY! WHAT ARE YOU PEOPLE DOING? I cannot wait to share my experience "ON-AIR"! WHAT A MESS! " shop.nhl.com SHOULD BE ASHAMED! WOW!
Tip for consumers:
BEWARE!!!
Products used:
Refuse to fix OR refund my order due to it being “half-customized”, due to their site kicking me off, in the middle of entering my last name on the Jersey. Who wants to spend $300 USD for a customized Jersey with HALF their name on it? Then if you call IMMEDIATELY, placed on a 90 minute hold, to speak to someone who doesn’t speak English, to tell you, “tough s***, we can’t fix anything after the order was placed after 90 SECONDS???
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If I could give this less than 1 star I would. This has got to be the worst website out there....
The first picture is what I ordered. The second is the ugly one that arrived. And this happened...
