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Danielle Elizabeth g.

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1 Review by Danielle Elizabeth

Athleta

  • Athleta

“Ordered items. Never received items. They confirmed I never received items. Won't issue a refund.”
3/5/24

I ordered items in October. My items kept saying "shipping label created, shipping soon" for months. In January, it was finally changed to "shipment cancelled." I called and they can confirm they see the shipping and tracking number was cancelled/ never sent, but they cannot issue me a refund because it has been more than 90 days. I went on their online chat and got the same answer. I don't get a refund because you never sent the items? Now I am out $200. What type of business is this?

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