Danielle H.

You have to pay to us care.com and it's stupid! There's no trial run and they don't refund you! I accidentally got a year long subscription, I thought they were only going to charge me per month, I immediately downgraded my account and contacted a representative who was no help! She tried to accuse me of not purchasing anything even tho my bank account said different. I had to email them to get help and it's a different person Everytime where they refused to give me my money back even tho it had only been a couple days! And I hadn't even hired someone from the site. They said I could downgrade but still charged me and they over charged me! And now it'll be over a week before I see my money! I will not recommend this company I shouldn't have to pay per month to use it! I already can't afford a sitter I don't need them taking my money. 55 bucks could of been used for someone to watch my kid now I just lost money.