danielle l.

I was hesitant to order all of my pieces at once given the cost (significantly less than every one of your competitors). I ordered 1 full set (which is 6 - 18" x 18" canvases) and they came in totally above my expectations in quality! That drove me to order the balance of the 5 sets and we love the outcome! Quick ordering, Quick delivery, Great price - thanks all around!

I ordered a hoodie as a birthday gift for my husband over 2 weeks ago. I received a confirmation email with the expected ship date of 10/30 (perfect timing to receive it before for his birthday).

Called the company this morning and was put on hold for 15+ minutes. In the meantime I also "chatted" with someone from their website online. The chat noted my order would not ship now until 11/28 (WAYY past his birthday) and that all dates give are estimated. They blamed the delay on "Their have been production delays.

The supplier and the production Department are have been punished for missing a estimated shipping date."

Finally someone on the phone picked up and they said the order was "stuck in printing" and couldn't give me a ship date even after I told them someone else said it was 11/28. After pushing and pushing - they refunded me 1/2 my order total and put in a claim for immediate delivery.

The gift definitely wont make it in time for my husbands birthday, and they haven't given me an actual date of when the product will ship, but 1/2 off made at least the sour taste in my mouth go away for a bit (until a week from now when they likely wont give me an update again).

Annoying - and - Frustrating. They shouldn't be allowed to advertise expected ship dates if they have no intention of actually shipping the product during that time!