Danielle P.

You will spend $2200 for a system that costs $340 through Simplisafe. I sold my house and wanted to cancel my service. They suggested just transferring the service to the new owners. The problem is, they never contacted the new owner's until almost a month after I put the transfer request in. Then told me I had to write them a notice to cancel (even though I had been requesting a cancellation for over a month at this point) and my account wouldn't be cancelled for another 30 days AFTER they accept my cancellation request. They will drag through every single hoop and I still don't have an ending in sight. Just save yourself time and money and go use someone else!

This company might be great, but good luck if you get a faulty/damaged item. My first, and last time, I used them I received an iPad screen replacement with a faulty digitizer. Although the item was received from them faulty, I am responsible for shipping costs back to them? I will never use this site again and I warn anyone looking at buying from them. When you have to pay $30+ to send a faulty item back to them for an exchange, their prices are no longer competitive.