Dan S.

They have spent the last 6 months (or more!) with a service that was flaky or nonexistent. They kept promising to fix things. They failed. Multiple portions of their system do not work at all. The supposed "download all my photos" feature does not work, so people who trusted them have lost all their photos (I had my own backup). I finally gave up on them, after they failed to respond to requests for help, and canceled my account. They have continued to charge me, so I'm disputing the charges with my bank. I called their number on the back transaction, and it is a Google Voice number.
Their behavior is indistinguishable from scammers trying to bilk people out of as much money as possible before they completely disappear.