Dante T.

"I'm so disappointed in the customer service of Ritz Camera. I paid for a camera for my girlfriend as a surprise Christmas. UPS delivers the package to the wrong place and I paid for 2 day shipping. After an endless runaround with UPS, I'm now on an 8 day wait to see what happen to the package. Next business day I call Call Ritz to see if they can fix it. The simple solution was for them to send me a new camera next day so that I can get it for Christmas or just give me a refund and they work it out with UPS. I'm being put on the back burner as if this isn't a priority when it comes to a solution for me. Now I have to file a claim with my bank to get my refund back. This is how you are treated when you try to support companies and not buy from Amazon. Will never purchase from here again. No Camarea No refund. Buyer Beware "