I have cancelled my subscription through the site after a few days into the trial, but the cancelation must have not been processed properly by your team. I don't know if this is a website malfunction or an intentional fradulent action on your part, but judging on the comments on trustpilot I am not the only one who had this issue. My cancelation has only been processed after you already invoiced me for the annual plan. I am thus asking to rectify this on your part.
Regards,
Darek