Thumbnail of user darinf7

DT F.

Contributor Level

Total Points
120

1 Review by DT

  • EpicSports

2/13/18

Ordered many times for my 4 baseball teams... Had some issues in the past, but have had these issues with other vendors too... On my most recent order, I purchased a small quantity of hats for new players (to match my large quantity purchased from them in the fall)... They shipped the wrong hats (Royal blue instead of Navy)... They offered to replace the hats with the correct color, but would not expedite shipping to arrive in time, citing that the profit on this order was too small... If you are outfitting a team and run into problems, expect an lackluster response from them... Only concern is profit, not customer retention... My experience is that other vendors respond with a focus on the customer and own their mistakes... Quite the opposite from Epic...

DT hasn’t received any votes.

DT hasn’t received any thanks yous.

DT doesn’t have any fans yet.

DT isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ebonieg5
5/2/24

The dri-fit material was thin and cheap. The design was not as expected. The logo arrived with...

Thumbnail of user robm1093
4/30/24

Customer service lacking as you cannot speak to a human customer service person over the phone,...