This is the third time this has happened to me. Ordering from GNC with the option of picking up at a GNC store is a waste of your time. The order is processed and you get an email verifying such and that you can pick it up at the store. The email gives name and address of store. I now call the store to verify it is in inventory as never is...again, no inventory. Then store tells you not our problem, call customer service. You call customer service and they say will process refund in 5 days. Terrible inventory and CS at GNC.