I've placed about 3 orders from The Growers Exchange in the last couple of years and every order has arrived with issues. The last order I placed, all of the genovese basil they sent me was very clearly sick and spotted, and deteriorated within a week. I sent them a picture and they said that it was just a result of the shipping and that they would be fine- which I knew was not true. Likewise for the thai basil I ordered from them that also arrived in terrible condition and died over the course of a week. I'm not stranger to either of these plants, so I decided to just grow my own through cuttings and seeds and I have huge thriving plants now (I mention this to say that it was not user-error on my end). They refunded my thai basil, but not the genovese that was very much also dying. I also ordered a Vietnamese Coriander plant that arrived with a spider mite infestation that took two-three weeks to finally get rid of.