I've been with Squarespace since they were little more than a small start-up company. Yes, as other reviewers have pointed out, they are a bit pricey compared to other web builder/hosting companies, and their design tools do take some time to get used to, but their templates are very professional looking, and there are some really great looking websites on Squarespace. But the main reason I rate them 5 stars is their reliability and superb customer service. They helped me last year to transition from Squarespace 5 (the old platform) to Squarespace 7 (the current platform) most efficiently and with no downtime. Their web-building software is not for dummies like Weebly (I don't mean that as an insult because I also use Weebly for a very simple site that I have), but Squarespace has some superb design features once you get into it. For those who say it's difficult or confusing, I would guess they are not reading the tutorials that are on the Squarespace website. Once you've taken the time to go through those, it's nowhere near as difficult as it might first appear. I also use the Wix website builder. For a premium website, I wouldn't go past Squarespace. For a budget website, Weebly is fine. Wix is somewhere in the middle.