I sold them an iphone 13 128gb, as soon as I got the phone I had a case and screen cover put on it. Never had any scratches. They came back to me deducting the agreed price by £60 because there were scratches. After receiving photos of it that I asked for there were added scratches to my phone! I wish I had taken photos of my phone before sending it. Do not waste your money on this company! Stay away, you've been warned.
(It couldn't of been damaged during delivery as I had in in the original phone box it came in and was bubble wrapped)