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David B.

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1 Review by David

AppliancePartsPros

  • AppliancePartsPros

“My order sat for three days before it shipped”
4/25/23

I ordered a part for my Samsung dishwasher on Thursday evening. According to their policy, it should have shipped on Friday and arrived on Monday. I paid extra for expedited shipping. The shipping label was indeed printed on Friday morning. My item didn't ship until Monday. Not having a working dishwasher is frustrating. When you have seven kids and are hand washing dishes for five days, it is very frustrating.

* AppliancePartsPros attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Jenny H. – AppliancePartsPros Rep

It looks like you chose our Standard shipping option, which does arrive within 3 - 6 business days. Due to the inconvenience we have issued a refund for your shipping in the amount of $10.95. Please allow between 3 - 5 business days for the refund to show on your account.

Kind Regards,

Chris

Customer Correspondence Team

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