David B.

They boast being able to price match and beat any other COMPARABLE tickets on the web. In other words. Same seat/same row. Same day... ok check. After a lot of research and debating I found 2 or 3 different tickets that I could acquire cheaper elsewhere. But figured I'd try to deal with Seatsmart and have them beat the price i found. As they boast about their best price policy...

So after a bit of looking I found no way to price match effectively so I instead sent an email into them requesting info on how to go about the price match. After being told and asked for my examples i sent in links to the tickets at another website for them to view. After about 7 days. I got no response and was curious why. So I responded to their last email and questioned if they were able to help me out with a match. Within 30 mins i got a response mentioning the tickets they had were cheaper than the tickets I found originally. -

Which of course they are now. They had 8 days to change and update the price for the tickets... likely to avoid having to do a price match for me.

So after that response. I sent another email and mentioned that I had requested the match over a week ago and the prices likely changed since then and why did it take so long for them to respond...

I never did receive an email back from them.

Based on my experience. I'd suspect their reviews are fairly fraudulent..