This is a joke airline ticket site! They will bait and switch you. You will think you are getting a deal, but really its a already clicked box that says your flexible with our dates. What a scam. The best part is when you call them back after 15 mins you think your going to get your funds release; well think again. They will hold your money for 7-14 business days. WOW what a scam! This is what they emailed me?
Thank you for choosing CheapOair.com for your travel reservations.
Your reservation with booking # ******* made on 09/05/2014 has been cancelled on 09/05/2014.
Any charges or authorizations made to your credit or bank card will be released within 7 – 14 business days.
Thank you,
CheapOair.com.
David, the refund email is standard, if the booking was canceled the same day, you are basically waiting for the authorization to be released, it's not an actual refund. You can see this within 72 hours.
CheapOair.com