We were offered the annual membership, saving us a couple of months' cost, with the understanding that we could cancel this at any time.
After a few months, and the price of different drugs had changed, we realized the GoodRX Gold offered us no more savings than GoodRX. We called to cancel, and we could easily do so, but they would NOT refund of of the unused months left on the annual membership.
We thought cancelling meant a refund, but it does not!