David C.

Absolutely no customer service. They shipped me the wrong product. The do not answer their phone. You get a recording then hung up on. They do not respond to emails. I have made multiple attempts to call 4 different #s & multiple attempts to 2 email addresses with no answers or responses. Giving me no way to return the wrong product for the correct one or get a refund. I had to file a dispute with my credit card co.

I would give 0 stars if I could. I purchased a complete system from the Rockville websight. I received a partial order & it was wrong. The orders were sent by audiosavings.com. Tried calling both co. S. same recording by same man. They will not answer talk to customers by phone. Sent emails to both. Got a reponce from eBay! Got a phone # from my credit card co. Called it. Recording from another co. E distributes. This co. Is permanently closed. Had to file a dispute with my credit card co. I still have not received the second half of my order. Recap: 4 companies, 4 phone #s, 4 email addresses & no answers or responses. If you make a purchase & you get the wrong or damaged items, this is what you will have to go through. Their customer service is non-existent. Their business practices are fraudulent.
Check out their BBB ratings. Many complaints with the same problems. Do not make a purchase from Rockville or their associate d companies listed above.