I ordered a rug from the same company a year ago and needed the matching 4x6 size rug for my foyer. The price for the 4x6 was only $29.99 with free shipping which I could not believe. Placed the order and within 3 days a lady named Karen from their support team emailed me notifying me that the rug is on backorder but they are getting it from their California location since their Maryland warehouse is out of it. I live in Washington so shipping it from California was the next day done for me and arrived safe and happy.
My rug was delivered on time despite a little fulfillment issue on their end. VERY pleased with my rug and the price.