Like so very many other people who have reviewed this business, I have had mail order trouble. I placed an order with Spa Boutique in early February, 2015 and here it is nearing the end of March and I have received nothing. However, my Visa account was billed back when the order was first submitted. This is terrible business practice. Spa Boutique lists a whole pile of excuses for their inability to ship their orders. Perhaps instead of making excuses they should go down to the basement, get the stuff into boxes, take the parcels to the post office and get customers their orders. These people are either very incompetent or down right dishonest.