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David G.

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1 Review by David

Backstreet Surveillance

  • Backstreet Surveillance

“Warranty Return”
6/30/23

Had a POE switch in my Backstreet system going out every night for varying times. Contacted Backstreet and their support staff determined the switch was faulty. I asked if they could send a new one immediately and use my credit card until they received the defective one at which time they could refund the price. They said no that it would be an immediate turn around and would take 10 days total. 3 weeks later and no switch. Called today and they shipped today. Will be a week for Fed Ex. So I guess 10 days means a month. NICE!

Products used:
6 cameras and 1 POE switch ! NVR

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