I purchased a Phone Battery from this crowd... never arrived. I emailed them twice over a week but they never replied. I opened a case via PayPal requesting a refund and within minutes they had refunded. Seems they DO know how to read emails... just not from their customers, so thankfully I purchased via PayPal or I would still be trying to resolve this.
I think PayPal should strike this company off their verified business list.
Terrible company. AVOID.