Phone was overloaded, it went haywire. Apple told me I would lose all my data including 5000 pictures (I had no backup). Apple recommended I try a company that quoted me $700-$3,900 US funds ( I live in Canada).
I found iMyPhone in a YouTube search and figured I give it a try. It took some time to navigate through the software since I am not computer savvy. After a while it was fixed. The cost?….$63 dollars. Thanks iMyPhone!