David L.

If I could give this company minus stars, I would. I WOULD URGE YOU TO NOT DO BUSINESS WITH THIS COMPANY. They are dishonest, non-communicative, and their customer service is THE WORST. I purchased a sweater as a Christmas gift in November. The gift never showed and when I would write to inquire about a shipping/delivery date, they told me that they couldn't give me a date. After Christmas came and went, and the gift (sweater) a no-show, I contacted them again and received no response. I then contacted my credit card company and filed a dispute. THE DAY I FILED THE DISPUTE, the sweater magically was sent out. (Interesting coincidence). 10 days later, I received the package. I had ordered an Extra Large, and all of the paperwork clearly stated that to be the size. The sent me a Small, which I couldn't use. I have written them twice for a replacement with absolutely no response. They make all types of claims about their great customer service and care for their customers. Their actions prove otherwise. Obviously, I will never do business with this company and again, I would urge you to not as well.

The absolute worst buying experience I've had in a very long time. Ordered a Frank Zappa, charcoal colored cotton face mask. Took over a month to receive the item. What I ended up getting was a black face mask, with no graphics, made out of some type of ultra thin material. Wouldn't wear it even if it had the correct graphics as the material is so thin, the product would be useless. Have filed a complaint with both Teecup and my credit card company. WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN!