After several attepts of asking for a detailed invoice for the $120 to have my site up again after 11 years of having it with this company, I just got today what I call a ransom note saying "pay the $120 plus $100 for redemption! I really think the "redemption" should be on them. Thank God there are other choices and I am getting a better site, hosting and a domain name that suits me well! Class-action anyone?