I ordered a comforter, a pair of shoes, and a wreath from Boscov's online as these items were not available in my local store. The items came a couple days later, with the wreath smashed and damaged because it has been packed underneath the shoes and the comforter. In addition, the box had been modified to make it 2" shorter and was packed with paper on top of the items, ensuring that the wreath was very compressed. The wreath is made of silk and natural, thin stems of wood, which was broken off in many small pieces. It really looked like someone deliberately packed it to damage the wreath, because it certainly wasn't packed with any care OR common sense!