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I ordered a knife, it "shipped" on the 6th, but it has never come out of "label created" status. I sent an email after 3 days of "label created", and got no response. Today I got an email asking me to review that support interaction, so here we are.
A few days later I called and they said they couldn't do anything until it was missing 7 days, at which point it is my responsibility to contact them again?
Is this really how it works when you lose an order?
David L.'s review of BladeHQ earned a Very Helpful vote
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