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david L H.

kent washington

Contributor Level

Total Points
80

1 Review by david L

  • BartonPublishing

3/19/24

Like many others, I feel they are tricking their customers into thinking they have an unconditional 365 day,
For any reason, %100 money back guarantee... Then, when you are not happy with how the product is working, and request a refund, they direct you to heir web page that gives you the small print about their return policy... All MT bottles must be returned... WHO THE F--- KEEPS mt SUPPLEMENT BOTTLES AND WHT ARE WE, THE CONSUMER, NOT BEING MADE AWARE OF THIS BEFORE WE PAY...SCAM! SCAM! SCAM!. SPENT $294 AND GOT A REFUND FOR $28 CROOKED JOE

Tip for consumers:
MISLEADING SALES TECHNIQUES
advertising %100 refund and hen making it conditional after purchase

Products used:
CINNACHROME

Service
Value
Shipping
Returns
Quality
Thumbnail of user joeb1373
Joe B. – BartonPublishing Rep

We apologize for any confusion or frustration you have experienced regarding our refund policy. Our goal is always to provide clear and transparent information to our customers.

Our refund policy is prominently displayed on every order page, and we encourage customers to review it before completing their purchase. We understand that returning empty bottles may seem unusual, but it is a standard practice in the supplement industry. This policy ensures that we can process refunds efficiently and fairly.

We strive to offer a generous 365-day money-back guarantee to give our customers peace of mind when trying our products. While we understand your disappointment with the refund amount, we must adhere to our policy to ensure consistency and fairness for all customers.

We value your feedback and will continue to look for ways to improve our communication and customer experience. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.

Thank you for your understanding.

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