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Booked four flights on Qatar in their world famous best ever Business Class Q suites. Ended up being moved on to British Airways for one sector // yuck/ and ended up travelling Q suites only once out of the four bookings. Will never be booking on Qatar ever again. YES...the Q suites is lovely.but one sector we were put on a plane so old it did not even have flat bed seats! So be very careful that you know what you likely to actually get. One other passenger wrote a review on Qatar.he booked eight sectors in Q suites and actually only travelled once. It might appear that they are advertising some thing that they just don't have the capacity to deliver... Anyways i will never find out...as they have joined the list of companies not to spend my very hard earnt money on..
Tip for consumers:
I will not be using Qatar for flights again....really distressing to pay loads of money and not get what I paid for ...and their Customer services was dismissive at best !! exceedingly rude at worst
Products used:
flights to Cape Town return via DOHA
I bought three pairs of glasses. Including a pair of photochromatic glasses. I found out when the sun eventually came out that these were faulty and reported it / then got told the warranty was 15 days! Contacted customer services numerous times and reported on Trustpilot and they told me they are sticking by their warranty terms and conditions. I would strongly recommend you look at other companies with a longer warranty period as I could not possibly recommend this company to anyone. Been a very frustrating and irritating process which I have really not enjoyed.
Tip for consumers:
very slow delivery / over a month / and a 15 day warranty period . suggest you find an alternative company . this has not been a good experience for me
Products used:
prescription glasses ..two out of three pairs were faulty
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The reception by an employee was the worst I have ever seen. She took my passports and my bag and...
I have been requesting for 3months now to return my Ipad unfortunately I accidentally left on the...
Dear David,
We are sorry to hear about the inconvenience you have faced with the glasses that you purchased from us. We understand that you reported the issue after the warranty period had elapsed and that you were disappointed by our response.
We want to assure you that we take all customer complaints seriously and that we always aim to provide a high level of customer service. Although your purchase was out of warranty, we have processed a replacement for you as a gesture of goodwill and in the interest of maintaining customer satisfaction.
We would like to take this opportunity to remind our customers that issues need to be reported within the warranty period so that we can verify the issue and take appropriate action. This will help us to ensure that we continue to provide high-quality products and excellent customer service.
Once again, we apologize for any frustration and inconvenience caused. We hope that you will be satisfied with the replacement that we are providing, and we would like to thank you for your understanding and support.
If you have any further concerns, please do not hesitate to contact us.
Regards,
-Goggles4u