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David R.

Contributor Level

Total Points
80

1 Review by David

  • Machine Mart

10/4/22

Bought an air con unit for an old people's home. They were complaining it was making a racket. I returned it 2 weeks later and was refused a refund. They sent it off for repair and came back as non faulty over 2 MONTHS LATER! Summers over, I've had to buy another unit to replace it and STILL they refuse a refund or credit. Staff were very abrupt and rude. Spoke to customer services and they were the same. Absolutely shocked at incredibly poor customer service. AVOID AT ALL COSTS!

Tip for consumers:
AVOID AT ALL COST!

Products used:
Air Con Unit

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