Thumbnail of user davidrayhamilton

David H.

Durham, NC

Contributor Level

Total Points
80

1 Review by David

  • Miracle Movers

6/30/23

You guys are absolutely horrible with your excuses. Below is the review I posted on google. I know you don't care, but at least you will know you are a true unprofessional business.

We had 2 homes, a garage and 2 storage units moved at the end of January. I have left numerous voicemails, called and transferred to employee after employee with no resolution. We are missing valuable boxes and items from this move and furniture that was damaged. One of the homes we had loaded up was a rental unit and the front porch metal railing was pulled back from the home that the landlord would like payment for when the team was bringing furniture out of the front door. We were not told that the trucks would not be unloaded the day of the move. One of the trucks ended up in the ditch of our driveway. Instead of having the other truck go ahead and unload at the new home they said they had to wait together and the trucks would have to go the next day which left us without a bed to sleep in for the night. We were told the trucks would be brought to their facility for safe keeping overnight. After my last attempt today I was told that I needed to file a claim. After 5 months and this just came about? Why did it take me calling again today and explaining I would not be making another call to the company? The next call would be my lawyer for someone to tell me I need to file a claim? Wrong on so many levels.

Tip for consumers:
Never use these guys from the Raleigh location

Service
Value
Shipping
Returns
Quality

David hasn’t received any votes.

David hasn’t received any thanks yous.

David doesn’t have any fans yet.

David isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user elisabethpritchett
8/18/23

I have moved more than 15 times because of my work. This was absolutely the worst moving company...