David W.

I recently sold my mobile of 2 years to Mazuma
The said mobile was working perfectly with absolutely no issues.
I entered all the details online and was offered £240, which was great.
I sent it to them and quickly received an email stating my offer had been reduced to £25 as my phine had 'screen burn'.
I didn't even know what screen burn was until I googled it!
The phone, despite Mazumas comments did not have screen burn at all.
I rejected the offer and I was informed the mobile would be sent back to me in 3 to 5 days.
However after 2 days I received a phone call stating that the phone hadn't yet been sent back as they were going to offer more money.
But also, the lady who called stated again that the phone did have screen burn and would be expensive to repair.
She then offered me £80, which I accepted.
I'm not in any way bragging or being clever, but I'm not broke and the money, whilst handy, won't change my life, but for some this is a lot I certainly appreciate.
I accepted the offer only to close out the situation and not have the hassle of selling the phone privately.
My honest and sincere advice is STAY AWAY from Mazuma.
They are liars, crooks and cheats who take advantage of people who need money.
This review is 100% honest and I pray people don't use this company.